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Australia's #1 Online Pharmacy

  •   Cheapest Prices in Australia
  •   Trackable to Delivery
  •   Discreet Packaging
Quality Guaranteed
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Frequently Asked Questions







Who is Ozpills?

Ozpills is Australia's #1 and most trusted online prescription medication provider since 2012. We supply high quality generic medications for sufferers of erectile dysfunction (ED), premature ejaculation (PE) and male pattern balding. We provide Australians with a safe, discreet and legal way of purchasing high quality generic medications online.

The generic medications we supply are manufactured by licensed, multinational pharmaceutical companies in India and are regularly checked to ensure that our customers always receive high quality pills. Our medications are sent in discreet, secure bubble wrap packaging, shipped by ITPS from India and can be tracked to delivery. Ozpills guarantees to deliver your order to you anywhere in Australia.

What Generic Medications Do We Supply?

We supply high quality generic medications for the treatment of erectile dysfunction, premature ejaculation and male pattern balding.

We supply ED medications that contain either Sildenafil Citrate known as Generic Viagra, Tadalafil known as Generic Cialis or Vardenafil known as Generic Levitra.

We supply PE medications that contain Dapoxetine known as Generic Priligy and combinations of Dapoxetine with the other generic ED medications listed above.

We supply Finasteride known as generic Propecia for male pattern balding.

What Does the Term 'Generic' mean?

If you buy Viagra online in Australia, it is important that you know the difference between brand and generic medications.

The term 'generic' in the context of generic medications, means a 'copy' that is bio-identical to brand name medications. Generic medications have the same active chemical compounds and the same rate of absorption as brand name medications. 

The generic medications we supply are high quality products that have the same dosage, strength and quality as brand name medications.

Can the Quality of the Generic Medications We Supply be Trusted?

Yes. We only supply high quality generic medications that are government regulated and made by reputable licensed multinational pharmaceutical companies in India.

When you buy generic Viagra online, you are purchasing medication that is bio identical to brand products at a much cheaper price.

The products we supply are regularly checked and tested to ensure that our customers receive the best generic medications of their type available.

What are the Manufacturing Standards for the Generic Medications We Supply?

The manufacturers we use for the supply of our medications are all licensed and registered multinational pharmaceutical companies in India.

Medicines in India are regulated by the CDSCO (Central Drugs Standard Control Organization). All Indian pharmaceutical companies must comply with similar regulations to those set by the TGA (Therapeutic Goods Administration) in Australia.

Why are Generic Medications Cheaper than Brand Name Medications?

Manufacturers of generic medications do not have the costs of research, development, marketing or advertising that the brand name manufacturers do. Those savings are passed on to you, the customer.

Can the Wording on Generic Medication Labels Differ from Brand Name Medications?

Yes. The wording on labels can differ between generic and brand name medications. Any difference in the wording of generic medications is simply to comply with regulations and does not compromise the effectiveness of the medication in any way.

Can the Shape of Generic Medications Pills Differ from Brand Name Medications?

Yes. The shape of generic medication pills can differ slightly in colour or shape from brand name pills. However, any difference in shape or colour does not compromise the effectiveness of the medication in any way.

Are the Generic Medications We Supply Government Approved

Yes. All the medications we supply have been approved by the CDSCO (Central Drugs Standard Control Organization) in India, who have similar high standards to the TGA (Therapeutic Goods Administration) in Australia.



How Do I Place an Online Order for Medications?

To place an order with Ozpills, simply select the medications you would like to purchase and follow the prompts.

Once you have selected the medications you wish to purchase, you will be required to create an account with us, then either upload your current prescription for the medication you wish to order or complete a short online medical questionnaire, providing relevant information to our doctor regarding your order and medical condition.

After you have uploaded your prescription or completed the online questionnaire, our doctor will review the information you have provided. If your prescription is approved, the script will immediately be sent to the pharmacy so that your order can be completed once you have paid.

You will be contacted by email if any further information is required to complete your prescription. Alternatively, our doctor may suggest that you consult a local doctor for a physical assessment before any medications can be prescribed to you.

Are our Online Doctors Licensed?

Yes. The doctors we use for all our online prescriptions are fully qualified and registered medical doctors.

How Does an Online Medical Consultation Work?

Online medical consultations are a more practical and convenient solution for many people in Australia. Our online consultation is especially convenient for people who live in rural or remote parts of Australia, and who may find it difficult to see a medical practitioner in person.

The patient is required to complete an online medical questionnaire. That questionnaire is reviewed by a doctor, who will either accept the questionnaire based on the answers provided or who may request additional information. If our doctor approves the prescription, the script will be sent directly to the pharmacy to be filled.

Online consultations are not intended to replace traditional medical examinations but they do provide an alternative to physical consultations for some medical conditions like erectile dysfunction and premature ejaculation.

Do We Charge for the Online Medical Consultation We Provide?

No. The online medical consultation we provide is a complimentary service for all Ozpills customers.

Are Online Medical Consultations Legal in Australia?

Yes. Online medical consultations are legal in Australia and meet with current government regulations and guidelines. To ensure the safety of our customers we only use fully qualified and registered doctors for all our online consultations.

How Many Generic Medication Pills can I Order?

When you buy Viagra in Australia, the amount you can purchase in the chemist is limited to 48 pills of generic Viagra. Australia however, does allow the import of 90 pills per order.

Customers can purchase a 3 month supply (90 pills) of any of our generic medications for their personal use.

What is a Promotional Code?

At Ozpills, we value your business. We reward all new customers with a Promotional Code which entitles you to 15% discount off future orders you place with us. The Promotional Code is included in the order confirmation email you receive after placing your first order.

As a returning Ozpills customer, your Promotional Code can be used to receive 15% discount off all future orders you place with us.

Can I Order Generic Medications if I Do Not Live in Australia?

No. We deliver to customers located in Australia only.

What Currency will my Order be Processed in?

Your order will be processed in AU dollars



What is the Delivery Charge for my Order?

Delivery costs AU $34.02 for orders that total less than AU $226.78. Orders of AU $226.78 or more are delivered FREE of charge.

What Happens When I Submit my Order?

Once your order has been submitted, it will be reviewed by our registered doctor, who will either approve your request for a prescription or contact you for more details.

If your prescription is approved, our doctor will immediately issue your prescription through our ordering system, where it proceeds directly to the pharmacist in India. Your order will then be processed and sent to you by our efficient and reliable supplier.

How Long Will My Order Take to Arrive?

After placing an order with us, you will receive an email confirming your purchase details.

Your order will then be packaged and sent to you in a secure padded envelope.

Orders generally take 7 to 14 days to be delivered (unless otherwise stated) to most locations in Australia via Express Mail Service (EMS), ePacket or registered mail.

What if the Generic Medications I Order Do Not Arrive at All?

Customers are sent a tracking number by email when their order is dispatched from India. Clicking the tracking link in the email allows customers to track their order themselves.

All orders must be signed for. If no one is home at your delivery address when the postie arrives, your parcel will be taken to your local post office where it will await collection for 14 days.

Occasionally, for reasons beyond our control, an order may not arrive at its final destination. In the unlikely event that your order does not arrive, please contact us and we will track your order for you. We guarantee to re-ship any undelivered orders free of charge.

Where are our Medications Manufactured and Exported From?

The generic medications we supply are manufactured by reputable and licensed, multinational pharmaceutical companies in India.

How do we Ship Orders to Australia?

All our orders are sent to customers in a discreet and secure, bubble wrap package.

The generic medication pills we supply are contained in tamper proof blister foil packaging.

Will Australian Customs Stop the Medications I Order?

No. All the generic medications we supply have the necessary documentation attached to ensure that orders are not stopped upon arrival in Australia.

The medications we supply are listed in Australia as prescription only. These medications are not restricted or controlled in Australia. While our orders may occasionally be inspected by Australian customs, they will not be stopped, confiscated or seized upon entering Australia.

How to Pay for Your Order

Payment can be made by Australia Post POLi payments, direct bank transfer, cheque, Australia Post money order or Bitcoin.

To pay by bank transfer and POLi (as well as cheque or money order), we use HowToPay as our payment provider. Due to the new Banking Code of Practice, to prevent fraudulent activity customers must upload photo ID to the HowToPay website before they can pay by bank transfer or Australia Post POLi payments.

Australia Post POLi payments
The easiest payment method, POLi is an instant payment and is secured by Australia Post. To pay by POLi, after uploading your photo ID, simply click the POLi link at the bottom of our payment provider’s email. This takes you through a portal to the Australia Post POLi payment page, where you can login to your internet banking and pay our invoice directly.

Bank Transfer
If you prefer to pay by bank transfer, after uploading your photo ID, please follow the directions carefully regarding entering the "reference/description" number ONLY into the description or message field and no other information in that field. Otherwise we may not receive your payment on time and your order will be delayed.

If you do NOT want to upload your photo ID, then you can always choose the Bitcoin option at checkout instead (or pay by cheque or money order). Also, if you pay by Bitcoin you will receive an extra 10% discount off your order.

Open a Bitcoin wallet today and buy Bitcoin using cash, BPAY or your bank account. You can then use the Bitcoin for payment. You can use any Bitcoin wallet for payment, however we recommend Coinjar because it is the easiest wallet for Australians to use. The following link shows how:

Cheque / Australia Post Money Order
No photo ID upload is required to pay by cheque or money order. Simply follow the directions in the email you receive from HowToPay after creating a payment request. If you have not received that email or require further help with these options, please email us.

How Long does it Take for My Payment to be Received?

Bank transfer funds take 1 - 2 business days to be credited at our end.

POLi is an instant payment.

Bitcoin payments are credited as soon as the transaction is confirmed 3 times by the Bitcoin network. This may take anywhere from a few minutes to a few hours.



Why do I need to upload ID to pay for my order?

The new Banking Code of Practice introduced on 1 July 2019 has changed the process of online banking payments in Australia. To prevent fraudulent activity customers must upload photo ID before they can make payment.

What is Our Online Security Policy?

We take security seriously. We use all appropriate physical, electronic and administrative procedures to protect your personal information from loss and unauthorised access.

The padlock icon in the top left of your browser when you access our website shows that our website is fully encrypted meaning that customers can enter their data securely.

We are also protected from hacking and malware by the latest security technology from Sitelock - a global leader in website security. Scrolling down to the bottom of any page on our website, you will see the Sitelock verification on the right.

What is SSL Encryption and How Am I Protected?

Our website is fully encrypted to protect your personal details. Also, because we do not accept credit cards, you do not have to provide any payment or bank details to us. Instead, customers login to their own online banking and pay our invoice themselves.

What is our Cancellation Policy?

We accept the cancellation of orders before they have been shipped by our supplier. This is usually within 24 hours of placing your order. Please email us to request a cancellation.

What is our Refund Policy?

We guarantee the effectiveness of the ED and PE generic medications we supply and offer a 30 day, money back refund if you are not satisfied.

Generic Propecia (for male pattern balding) cannot be guaranteed since it does not work for every man who is balding.